Next Generation Smart Wearable Baby Monitor!

Snuza® PICO is 40% smaller than the Snuza® HERO, and vibrates after 15 seconds of no movement in an effort to rouse your baby to resume abdominal movement. This is then followed by a loud alarm if a further 5 seconds passes with no abdominal movement. The Snuza® Pico app allows for real-time view of all the parameters being measured – Abdominal Movement Rate, Skin Temperature, Body Position and even Fall Detection if your baby takes a tumble! The Snuza® Pico can pick up external movements and it is therefore not suitable for co-sleeping babies or when bed-sharing. It is advisable not to use the Snuza® Pico when the baby is in motion, e.g. in a car seat or a stroller. App – Available for iOS and Android (Android late 2016)  
Alarm after 20 seconds no movement Alarm after 20 seconds no movement
No cords, wires, pads, or external power No cords, wires, pads, or external power
Vibration stimulus Vibration stimulus
Clips onto nappy / diaper Clips onto nappy / diaper
pico-website2

Why Snuza Pico?

• Measure Abdominal Breathing Movement, Body Temperature, Body Position
• Fall alert, if the baby takes a tumble
• Small – clips onto baby’s diaper
• Portable – cordless baby monitor
• Easy-to-use
• Rechargeable
• Streams information to a smartphone or tablet

Frequently Asked Questions:

Why is the temperature not accurate when I first put the Snuza Pico on? When you first put the Pico on, it is slightly colder than your baby and tends to reduce the temperature of the skin around the Pico. Leave the Pico on the baby for 10 – 15 minutes in order to limit this effect.

Why is the Snuza Pico not staying connected to the phone and what can I do about it?  Bluetooth Low Energy technology has limited range but you can do some simple things to improve this:

  • Don’t mount the Pico where the baby is likely to lie on-top of it or huddle up around it. The best place for the best connection is in the middle of your baby’s tummy.
  • Don’t have your phone in your pocket. Rather place it on a non-conductive surface.
  • Try limit the number of obstacles between the Pico and phone, especially metal obstacles.
  • If you are using 2.4 GHz WiFi it can cause interference. Rather use 5 GHz WiFi if you are able to.

 

Why am I getting false breathing alarms? The Pico is designed to sense abdominal movement and so if there is no movement detected it will alarm. To avoid false alarms ensure you have attached Pico firmly to the nappy as indicated in the Quick Start Guide and place the Pico where the baby will not lie on the device.

The Snuza Pico alarms while I’m feeding or changing the baby! There is a pause function on the Pico that can be activated from the smart phone or by un-clipping the Pico and briefly pressing the power button.

Can the app be loaded onto multiple phones to simultaneously pair with one Snuza Pico? The app can be loaded onto multiple phones but only one phone can be connected to the Snuza Pico at a time.

Can multiple Snuza Pico’s be monitored from the same phone? Yes, up to a maximum of three Snuza Pico’s can be connected to one smart phone or tablet.

I didn’t receive the registration email? Please first check your junk mail folder if you don’t find the email try login with your username, it will offer to send the confirmation email again. Alternately you could go to http://connect.snuza.com/send-confirmation and enter the email you used to register. If the email is not found simply register with it. If you still experience problems please send your email address and username to support@snuza.com so we can investigate.

How do I connect a second user to the Pico? The easiest way is to log into the second phones Snuza app with the same username and password (note only one phone can be connected to the Pico at a time). Alternately, the Pico can be shared with a second registered user via the Snuza Connect website connect.snuza.com by clicking on “Devices” and sending an invite by entering an email address under “Secondary Users”. This invite will need to be accepted by the recipient, and the recipient must have an account.

The Pico won’t connect, what can I do? Check that the Pico is on. Check if the blue connection light is flashing, if it is, check that other smart devices in the house are not connected to it. Try exiting or swiping the app away and restarting it. Try resetting the Pico by holding the power button for longer than 10 seconds, remember to turn it on again. If all of these don’t help send your serial number to support@snuza.com so we can investigate.

The graphs have disappeared from the iPhone app how do I get them back? With the Pico connected to the app, click on the baby’s name or picture to navigate to the settings page. Then switch on the appropriate switches under display settings. Alternatively, you can go to the bottom of the settings page and click the defaults button.

The Snuza Pico is falling off the diaper. First make sure that the top lever is seated correctly, then ensure that the thin flap of the diaper is folded over the ticker part, which is what the clip grips on to.

The Clip is very loose and not seated properly. The clip is designed to be replaceable and will unseat if moved more than 60 degrees past the closed position. There is a friction stop at 60 degrees, but with a little force, it can be moved beyond this. To re-seat the clip. please follow this How To video:

The ‘tick’ functionality has gone. The firmware is continuously being improved to make the product better. As part of this process, a new breathing detection algorithm was developed which is vastly more effective than before. The downside is that the ‘tick’ functionality has temporarily been removed while we work on making it compatible with the new improved algorithm.

Read the basic tips for using your Snuza® Pico smart wearable movement monitor below.

Snuza Pico is a mobile movement monitor so the non-contact sensor must always be in contact with the baby’s tummy. The non-contact sensor however will still detect movement if it loses contact with the tummy for a few seconds.

To prevent unnecessary false alarms caused by Snuza® Pico being out of range of abdominal movement:

  • Use the correct size diaper. Diapers that are too big will loosen around the waistband and the Pico will not be positioned correctly
  • Fold the waistband or top edge of the diaper over to create a double-fold, giving Pico a firm grip on the diaper.
  • Adjust the adhesive tapes so that there is a snug fit around the tummy.
  • Make sure that Pico is firmly and fully clipped onto the folded waistband.
  • Make sure that the non-contact sensor is position towards the baby’s tummy and in contact with the baby.

Please note: Snuza® abdominal movement monitors detect the slightest movement, including movement from external sources such as when travelling in a vehicle, pushing a pram, etc. Snuza® Pico should only be relied upon when there is no external movement present, i.e. when the vehicle, pram, carry cot, etc. is stationery.

Tips for attaching the Snuza® Pico

  • If you find that the Snuza® Pico is coming loose once baby starts moving around, we suggest a snug-fitting Carter’s onesie and pants set.
  • Another option is to use a safety pin – insert it through the material and through the back of the clip – the clip is designed in such a way that this is possible. It won’t come off until you remove the safety pin. This is only recommended before the diaper goes on so that there’s no risk of hurting baby.

Attaching the Snuza® Pico to clothing

  • Pico® is also a clip-on baby monitor and can be clipped onto the waistband of elasticated pants, as long as the sensor maintains contact with the baby’s tummy area.
  • There may also be a thin layer of clothing (e.g. a vest) between the sensor and the skin, but ensure that the sensor maintains contact.
  • The monitor can also be used if baby is dressed in light clothing (for example, a onesie) over the diaper or pants to which the Pico is attached.
  • Too much clothing may attenuate or muffle the alarm. Make sure the alarm can be heard if baby is covered in clothing and/or blankets.

If you follow these guidelines properly, you can rest assured that baby’s every movement is being monitored.

Recharging the Battery

The Snuza Pico makes use of a rechargeable battery and is a sealed unit.

To charge the Pico, place it in the USB charging station (Supplied with the Pico) for 2 hours.

A full charge allows for up to 2 weeks of usage.

Weight
Nett: Approximately 40g (unit)
Gross: Approximately 200g (packaged)
Unit size:
Length: 46.32mm
Width: 40.19mm
Depth: 15.60mm
Battery: (rechargeable) Lithium Polymer (LiPo)
Pack size:
Length: 130mm
Width: 180mm
Depth: 60mm
Noise level of alarm: 85 dBm at 10cm
Materials used: Medical grade polycarbonate FDA approved thermoplastic-elastomer.
Certification: CE (2001/95/EC, 89/336/EEC) (TV Rheinland)
RoHS (Restriction of Hazardous Substances Directive - Europe)
FCC (Federal Communications Commission - USA)
ISO9001:2008 - manufactured in an ISO9001:2008 certified facility
Important Pico TipsDownload
Quick Start GuideDownload
Pico ManualDownload

Charging

I have lost my Snuza Pico Charging Case Wall Adapter. Can I use my phone's Wall Adapter?

Does your Wall Adapter comply with the following output specifications:
• 5V
• >200mA
Your Wall Adapter is compatible with the Snuza Pico Charging Case and you can use it.
Please go to your local retail store and purchase a Wall Adapter that is compatible.

I have broken the lid of my Snuza Pico Charging Case. Can I still charge my Snuza Pico?

The Charging Case needs the lid, when closed, to apply pressure to the Snuza Pico and enable charging. Can you reattach the Lid?
Please take care of the Charging Case as this is the only way to charge your Snuza Pico.
You can still charge your Snuza Pico by placing it onto the Charging Cradle and applying light downwards pressure to the Snuza Pico until the Snuza Pico displays charging mode.

The power indicator light of my Snuza Pico Charging Case is not switching ON when I put it in.

Please ensure that the USB connector is properly inserted into the Charging Case and that the Wall Adapter is plugged in and switched ON. Have this solved the problem?
Please always ensure that these two connection points are properly inserted.
Please contact us at support@snuza.com for further assistance

Pico

My Snuza Pico Clip Lever has come undone/loose.

To re-seat the clip, please watch the following How To Video.


Have you managed to reatach it?
The clip is designed to be replaceable and will unseat if moved more than 60 degrees past the opened position. There is a friction stop at 60 degrees, but with a little force, it can be moved beyond this.
Please contact us at support@snuza.com for further assistance
Remove the top Clip Lever by opening it past the 60 degrees open position. Take the lower Clip and insert the right pin in holding the Clip at a 90 degree angle to the Snuza Pico with the teeth side facing inwards, then pull the left side firmly until the other pin can clip into position. Are you able to reattach it?
The Clip Lever and Clip on the Snuza Pico have been designed to be removable to make it easy to clean the unit. The use your Snuza Pico, please ensure that both Clips are fitted properly.
Please contact us at support@snuza.com for further assistance.

My Snuza Pico is falling off the diaper.

Are the clips properly seated?
Are you sure that the clip lever has clicked closed?
Ensure that the thin flap of the diaper is folded over the thicker part, which is what the Clip grips on to. Refer to video for how to attach your Snuza Pico.

Please ensure that you always firmly close your Snuza Pico lever until it clicks.
Please refer to above question for guidance.

My Snuza Pico is not turning ON.

Is your Snuza Pico charged?
Reset your Snuza Pico by holding the power button for 10 seconds and then release. After the green light has stopped flashing try to turn it ON again. Did this fix the problem?
We are continually improving the software, and this problem will be reported via the app. Thank you.
Please contact us at support@snuza.com for further assistance
Please ensure that you always keep your Snuza Pico charged so that it is always ready for use.

My Snuza Pico indicates a System fault (beeps with a low frequency) on start up.

Reset the device by holding the power button for 10 seconds and then release. After the green light has stopped flashing try to turn it on again. Did this fix the problem?
We are continually improving the software, and this problem will be reported via the app. Thank you.
Please contact us at support@snuza.com for further assistance.

My Snuza Pico is not detecting my child's breathing.

Is the info light flashing purple?
Your device is in pause mode, please ensure that the clip lever is closed correctly and it is not paused via the app. Did this fix the problem?
Always check that your Snuza Pico is not in pause mode which can be done via the app or on the device itself. Please refer to the manual for guidance on how to set your Snuza Pico on pause mode.
Please contact us at support@snuza.com for further assistance.
Please contact us at support@snuza.com for further assistance.

I have lost my Snuza Pico. Can you help me find it?

If the battery is still charged and you have not disabled your remote ON/OFF function, you should be able to connect to your Snuza Pico within range. Once connected, switch your Snuza Pico ON and the breathing alarm will sound after 20 seconds.

My Snuza Pico's "Breathing Stopped" alarm is false alarming.

Have you attached your Snuza Pico correctly to your baby's diaper according to the manual?
"Is your Snuza Pico software up to date? (latest version 4.109) You can check what firmware version your Snuza Pico is on by going to the settings screen of the Pico in question on the Snuza Connect App on your smartphone:
On Android, look under the Snuza Pico serial number to see the version number.
On iOS, click on the 'i' in the top right corner of the screen and look for ""Firmware version""."
Is your child lying on the Snuza Pico?
Mount the Snuza Pico in such a way to avoid your child lying on it. We recommend that your baby sleeps on their back as per the World Health Organization. If your baby sleeps on their tummy then you can place the Snuza Pico on their side.
Please contact us at support@snuza.com for further assistance.
Please firstly make sure your Snuza Connect App is on the latest version. Then connect your phone to the Snuza Pico and leave it for over an hour while charging to ensure the update completes. Did this solved/fix the problem/issue?
Ensure that the thin flap of the diaper is folded over the thicker part, which is what the Clip grips on to. Refer to video for how to attach your Snuza Pico.

App

I did not receive the registration email.

Have you checked your spam folder?
If there is still no email please contact us at support@snuza.com
If there is still no email please contact us at support@snuza.com

The temperature reading is not correct.

When you first put the Snuza Pico on, it is slightly colder than your baby and tends to reduce the temperature of the skin around the Pico. Has the Snuza Pico been on your baby for less than 10 minutes?
The Snuza Pico needs at least 10 to 15 minutes to reach the same temperature as the child for accurate temperature readings.
Please check to see that there is nothing obstructing the temperature sensor window before contacting support@snuza.com

I cannot connect two smart devices to my Snuza Pico at the same time.

Bluetooth Technology only allows one smart device to connect to the Snuza Pico at a time.

Can my babysitter connect to my Snuza Pico?

Yes, please visit connect.snuza.com and invite them as a secondary user.

I'm unable to connect to my Snuza Pico

Please ensure the following:

• Your Snuza Pico is on.
• Your Pico is in range.
• Your Bluetooth Technology is activated on your smart device.
• You are logged onto the App.
• You are trying to connect to your registerd Snuza Pico.
• If none of the above work, please contact us at support@snuza.com.

I cannot log into the App.

Have you registered on connect.snuza.com?
Have you forgotten your password?
Click on this link http://connect.snuza.com/loginlogin to reset.
Please contact us at support@snuza.com for further assistance.
Please register at connect.snuza.com

Phone

Is my smart device compatible?

Smart device minimum requirements: Bluetooth 4.0

Apple devices:
iOS 8.0 or later

Android devices:
Android 4.4 or later

Range

How do I increase the range of my Snuza Pico?

• Don't mount the Snuza Pico where the baby is likely to lie on-top of it or huddle up around it. The position for the best connection is in the middle of your baby's tummy.
• Don't have your phone in your pocket. Rather place it on a non-conductive surface.
• Try limit the number of obstacles between the Snuza Pico and phone, especially metal obstacles.
• If you are using 2.4 ghz Wifi it can cause interference. Rather use 5GHz Wifi if you are able to.

Alerts

My Snuza Pico alarms immediately when I turn it on.

Reset the Snuza Pico by holding the power button for 10 seconds and then release. After the green light has stopped flashing try to turn it on again. Did this fix the problem?
We are continually improving the software, and this problem will be reported via the app. Thank you.
Please contact us at support@snuza.com for further assistance.