Monitor your baby’s movements.

Snuza Hero® baby monitor is a wearable device, which attaches to baby's diaper and monitors normal abdominal movement. The Snuza® Hero is a vibrating movement monitor and will vibrate after 15 seconds in an effort to cause resumption of abdominal movement, this is then followed by a loud alarm. The Hero detects even the slightest abdominal movement and alerts you if your baby's movements are very weak or fall to less than eight movements per minute. If no abdominal movement is detected at all for a period of 15 seconds, the Hero will vibrate gently. Often this vibration is enough to rouse the baby and Hero will revert to monitoring mode. After three vibration/rouse incidents, the Rouse Warning will alert you to the fact that your baby's abdominal movements have stopped for 15 seconds on three occasions. If no further movement is detected for another five seconds, an alarm will sound to alert you. The Snuza® Hero can pick up external movements and it is therefore not suitable for co-sleeping babies or when bed-sharing. It is advisable not to use the Snuza® Hero when the baby is in motion, e.g. in a car seat or a stroller.
Alarm after 20 seconds no movement Alarm after 20 seconds no movement
No cords, wires, pads, or external power No cords, wires, pads, or external power
Vibration stimulus Vibration stimulus
Clips onto nappy / diaper Clips onto nappy / diaper
Hero-Portable-2016-cropped

Why Snuza Hero®?

  • Small – clips onto baby’s diaper
  • Portable – cordless baby monitor
  • Easy-to-use

 

How it works?

  • Listen – activate a gentle clicker sound that let’s you know the Snuza® Hero is on.
  • Watch – movement-rate indicator lights warn you about weak or infrequent movement.
  • Vibration – after 15 seconds of no detected movement, Snuza® Hero gently vibrates to rouse baby.
  • Alert – audible alarm after 20 seconds of no movement or after three vibrate incidents.

Read the basic tips for using your Snuza® Hero wearable movement monitor below.

  • Hero is a mobile movement monitor so the sensor tip must always be in contact with the baby’s skin around the tummy area, as it moves around. If this contact is lost, Hero will sound an alarm.
  • To prevent unnecessary false alarms caused by Snuza Hero not touching the baby:
    • Use the correct size diaper. Diapers that are too big will loosen around the waistband, causing Hero to lose contact.
    • Fold the waistband or top edge of the diaper over to create a double-fold, giving Hero a firm grip on the diaper.
    • Adjust the adhesive tapes so that there is a snug fit around the tummy.
    • Make sure that Hero is firmly and fully clipped onto the folded waistband.
    • Make sure that the sensor is in direct contact with the baby.
    • Press the ON switch.

Please note: Snuza® abdominal movement monitors detect the slightest movement, including movement from external sources such as when travelling in a vehicle, pushing a pram, etc. Hero® should only be relied upon when there is no external movement present, i.e. when the vehicle, pram, carry cot, etc. is stationery

Tips for attaching the Snuza® Hero

  • If you find that the Snuza® Hero is coming loose once baby starts moving around, we suggest a snug-fitting Carter’s onesie and pants set.
  • Another option is to use a safety pin – insert it through the material and through the back of the clip – the clip is designed in such a way that this is possible. It won’t come off until you remove the safety pin. Obviously this is only recommended before the diaper goes on so that there’s no risk of hurting baby.

Attaching the Snuza® Hero to clothing

  • Hero® is also a clip-on baby monitor and can be clipped onto the waistband of elasticated pants, as long as the sensor maintains contact with the baby’s tummy area.
  • There may also be a thin layer of clothing (e.g. a vest) between the sensor and the skin, but ensure that the sensor maintains contact.
  • The monitor can also be used if baby is dressed in light clothing (for example, a onesie) over the nappy or pants to which the Hero is attached.
  • Too much clothing may attenuate or muffle the alarm. Make sure the alarm can be heard if baby is covered in clothing and/or blankets.

If you follow these guidelines properly, you can rest assured that baby’s every movement is being monitored.

Replacing the Battery

The batteries used in the Snuza® portable baby movement monitors are user-replaceable. The life of the replaceable battery depends entirely on usage time. Battery life will vary significantly depending on the average daily duration of use and/or alarm duration and/or number of alarms. Turning on and off unnecessarily also shortens the battery life. If the number of alarms is high, always check the diaper fitment.

If the battery indicator light shows that the battery is depleted or nearing depletion (flashing orange or red), do not use the monitor again until you have replaced the battery. Use only Snuza® CR14250 3.0v batteries in the monitor if the label does not say SE. If the label says SE only use CR2 batteries. Find your nearest distributor to order a replacement battery.

  • Remove the battery cover on the underside of the unit.
  • Remove the depleted battery.
  • Insert the new battery, ensuring that the polarity is correct.
  • Replace the battery cover, ensuring that it is correctly closed.
  • Test the unit by switching it on and checking that the battery indicator light flashes green.
  • If the unit starts emitting a beep after the battery has been replaced, simply press the ON/OFF and MODE/OFF buttons simultaneously, to turn it off.

**Please note that the product guarantee does not apply to the battery.

Disposal

The battery must be disposed of in accordance with your country’s laws governing the disposal and recycling of batteries.

Weight:
Nett: Approximately 40g (unit)
Gross: Approximately 200g (packaged)
Unit size:
Length: 72.67mm
Width: 43.30mm
Depth: 29.15mm
Battery: (user-replaceable) 3.0V Lithium Manganese Dioxide (Li/MnO2)
Pack size:
Length: 160mm
Height: 220mm
Depth: 40mm
Noise level of alarm: 85 dBm at 10cm
Materials used: Medical grade polycarbonate FDA approved thermoplastic-elastomer.
Liquid Silicone Rubber
Certification: CE (2001/95/EC, 89/336/EEC) (TV Rheinland)
RoHS (Restriction of Hazardous Substances Directive - Europe)
FCC (Federal Communications Commission - USA)
ISO9001:2008 - manufactured in an ISO9001:2008 certified facility
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Europe 2Download
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Europe 3Download
English | Polish | Magyar | Czechia | Slovak
North America / CanadaDownload
English | French | Spanish
Far EastDownload
English | French | Japanese | Chinese

The audible tick of my Snuza Hero or Go! is switching itself on.

Make sure the Snuza Hero or GO! is OFF, then switch the monitor ON by pressing the ON/OFF button. Did the Snuza Hero or Go! switch ON?
Press the ON/OFF button and then press the MODE/OFF button. Did the Snuza Hero or Go! turn OFF?
If the Snuza Hero or Go! is still under the twelve month guarantee contact Customer Care by completing the contact us page on the Snuza website www.snuza.com. Snuza does not replace units if not under the twelve month guarantee.
The audible tick feature was activated. The Audible tick can be activated or deactivated by pressing the MODE/OFF button. Refer to your manual under Settings on the Audible tick for more information and usage.
If the Snuza Hero or Go! is still under the twelve month guarantee contact Customer Care by completing the contact us page on the Snuza website www.snuza.com. Snuza does not replace units if not under the twelve month guarantee.

I cannot switch my Snuza Hero or Go! OFF

To switch the Snuza Hero or Go! OFF you need to press the ON/OFF and MODE/OFF buttons simultaneously. Are you pressing both buttons to switch the Snuza Hero or Go! OFF?
Are there any physical damage to the buttons?
Any damage to the monitor would cause the devise not to function correctly. The guarantee does not cover the battery, incorrect application, tampering, misuse or transport damage. For more information refer to the twelve month guarantee.
If the Snuza Hero or Go! is still under the twelve month guarantee contact Customer Care by completing the contact us page on the Snuza website www.snuza.com
To switch the monitor off press the ON/OFF and MODE/OFF button simultaneously. A shutdown tone will be heard.

The alarm period cannot be changed on the device.

There are two versions of Snuza monitors. Do you have a Snuza Hero (with blue/purple sensor tip)?
You can't change the alarm period on the Snuza Hero model. Refer to your Snuza Hero user manual for "Quick Start Guide" on how to use the device.
Refer to the Snuza Go! user manual under "Alarm activation period" for instructions on how to set the alarm period.

My Snuza Hero or Go! is completely dead, even with a new battery.

If the Snuza Hero or Go! is still under the twelve month guarantee contact Customer Care by completing the contact us page on the Snuza website www.snuza.com

My Snuza Hero or Go! no longer makes any noise or alarms.

Remove the battery and press the ON/OFF button while the battery is out. Place the battery back into the Snuza Hero or Go!. Do not switch the unit ON. Does the Snuza Hero or Go! start alarming with the battery light flashing red?
Replace the battery if the Snuza Hero or Go! has been used extensively for a long period of time. If the battery has recently been replaced contact a Representative if the Hero or Go! is still under the 12 month guarantee. Go to contact us page and complete the form on the website
If the Snuza Hero or Go! is still under the twelve month guarantee contact Customer Care by completing the contact us page on the Snuza website www.snuza.com
The Snuza Hero has activated the Arouse Warning . Refer to your manual "Arouse Warning Section" for more information.
Is there any physical damage to the sensor (blue or orange tip of the Snuza Hero and Go!)?
Any damage to the sensor would cause the devise not to function correctly. The guarantee does not cover the battery, incorrect application, tampering, misuse or transport damage. Refer to the twelve month guarantee in the manual for more information.
Switch the Snuza Hero or Go! ON. Gently touch the sensor tip with your finger. The response should be a green or orange flash from the Movement Indicator Light. Is the Snuza Hero or Go! responding correctly?
Always make sure that Snuza's coloured flexible tip maintains constant contact with baby's tummy. Refer to manual under section "Diaper/Nappy fitment" for more information. If the problem persists contact Customer Care by completing the contact us page on the Snuza website www.snuza.com
If the Snuza Hero or Go! is still under the twelve month guarantee contact Customer Care by completing the contact us page on the Snuza website www.snuza.com

My Snuza Hero or Go! Battery was dead when purchased.

Switch the Snuza Hero or Go! OFF. Remove the battery for 10 seconds and do not press any buttons while the battery is out. Place the battery back in the Snuza Hero or Go! Do not switch the Snuza Hero or Go! ON. Does the Snuza Hero or Go! start alarming with the Battery Indicator Light flashing red.
If the Snuza Hero or Go! is still under the twelve month guarantee contact Customer Care by completing the contact us page on the Snuza website
Press the ON/OFF and MODE/OFF buttons simultaneously to switch your Snuza Hero or Go! OFF. Switch the Snuza Hero or Go! ON by pressing the ON/OFF button. Does the Battery Indicator light flash green on start up?
If your Battery Indicator light flashes green then your battery is still ok for use. Refer to Manual under "Operation" for more information.
Replace the battery if the Snuza Hero or Go! has been used extensively for a long period of time. If the battery has recently been replaced contact a Representative if the Hero or Go! is still under the 12 month guarantee. Go to contact us page and complete the form on the website.

My Snuza Hero or Go! won't vibrate.

There are two versions of Snuza monitors. Do you have a Snuza Hero (with blue/purple sensor tip)?
Place your Hero down on a hard service for 15 seconds. Did it vibrate after 15 seconds?
If movement is not detected for longer than 15 seconds, the unit will vibrate and the Movement Indicator light will flash red. Refer to your user manual under the "Quick Start Guide" for more information on how to use your Snuza Hero.
If the Snuza Hero is still under the twelve month guarantee contact Customer Care by completing the contact us page on the Snuza website www.snuza.com
This is the Go! model which does not have a Vibrating function. Please go to the product information section to compare the Snuza Hero and the Snuza Go! www.snuza.com.

My Snuza Hero or Go! beeps continuously.

Has the battery been replaced recently?
Press the ON/OFF and MODE/OFF buttons simultaneously to switch your Snuza Hero or Go! OFF. Switch the Snuza Hero or Go! ON. Does the Battery Indicator light flash green on start up?
If your Battery Indicator light flashes green then your battery is still ok for use. Refer to Manual under "Operation" for more information.
If your Battery Indicator light flashes orange or red then your battery should be replaced. If the battery has recently been replaced and the Snuza Hero or Go! is still under the twelve month guarantee contact Customer Care by completing the contact us page on the website www.snuza.com
Replace the battery if the Snuza Hero or Go! has been used extensively for a long period of time. If the battery has recently been replaced contact a Representative if the Hero or Go! is still under the 12 month guarantee. Go to contact us page and complete the form on the website.

My Snuza Hero or Go! is draining batteries.

Switch the Snuza Hero or Go! OFF. Remove the battery for 10 seconds and do not press any buttons while the battery is out. Place the battery back in the Snuza Hero or Go! Do not switch the Snuza Hero or Go! ON. Does the Snuza Hero or Go! start alarming with the Battery Indicator Light flashing red.
If the Snuza Hero is still under the twelve month guarantee contact Customer Care by completing the contact us page on the Snuza website www.snuza.com
After usage make sure that the Snuza Hero or Go! is switched OFF. An audible tone will be made on shutdown. Not switching the monitor OFF will drain the battery. Please refer to your manual for more information.

My Snuza Hero or Go! monitor is not detecting movement.

Is there any physical damage to the sensor (the blue/purple or orange tip of the Snuza Hero and Go!)?
Any damage to the sensor would cause the devise not to function correctly. The guarantee does not cover the battery, incorrect application, tampering, misuse or transport damage. Refer to the twelve month guarantee in the manual for more information.
Switch the Snuza Hero or Go! ON. Gently touch the sensor tip with your finger. The response should be a green or orange flash from the Movement Indicator Light. Is the Snuza Hero or Go! responding correctly?
Always make sure that Snuza's coloured flexible tip maintains constant contact with baby's tummy. Refer to manual under section "Diaper/Nappy fitment" for more information. If the problem persists, contact Customer Care by completing the contact us page on the Snuza website www.snuza.com
If the Snuza Hero or Go! is still under the twelve month guarantee contact Customer Care by completing the contact us page on the Snuza website www.snuza.com

My Snuza Hero or Go! is switching itself back on.

Make sure the Snuza Hero or GO! is OFF, then switch the monitor ON. Press MODE/OFF button repeatedly. Did the Snuza Hero or Go! switch OFF?
If the Snuza Hero or Go! is still under the twelve month guarantee contact Customer Care by completing the contact us page on the website www.snuza.com
To turn the Snuza Hero or Go! OFF press both the ON/OFF and MODE/OFF buttons simultaneous. A shut down tone will be heard. Ensure that the Snuza Hero or Go! is OFF after usage.